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where is my support????

Discussion in 'Bamboo GT' started by wxppf, Mar 20, 2017.

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  1. wxppf

    wxppf Member

    Bought my board last November??? having problems with dropouts.. contacting support from the shop where I bought it.. There answer.... we have this also with our boards... so??? not my problem... solve it!!
     
    wxppf, Mar 20, 2017
    #1
    • Interesting Interesting x 1
    • Informative Informative x 1
  2. Veteran

    Veteran Member

    Sorry to hear about your problems and lack of adequate response from the shop. Did you buy it from Evolve France or Germany?
     
    Veteran, Mar 20, 2017
    #2
  3. OP
    wxppf

    wxppf Member

    France...
    I know now that Dusseldorf rocks on support
     
    wxppf, Mar 21, 2017
    #3
  4. Veteran

    Veteran Member

    Evolve France.
    [​IMG]
     
    Veteran, Mar 21, 2017
    #4
    • Like Like x 1
    • Funny Funny x 1
  5. OP
    wxppf

    wxppf Member

    Indeed
     
    wxppf, Mar 21, 2017
    #5
  6. djio101

    djio101 Member

    Did you call William Faugère ? 07 71 24 78 35 (It's on the FB page). Try and explain. It's better than a mail.
     
    djio101, Mar 22, 2017
    #6
  7. OP
    wxppf

    wxppf Member

    I did and he said to do it by mail.. and then I get an answer like this.... looks like i'm stuck
     
    wxppf, Mar 22, 2017
    #7
  8. djio101

    djio101 Member

    Harras him till he solves the problem. The customer should be the king...
     
    djio101, Mar 22, 2017
    #8
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